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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at email@example.com.
Keep in mind that sale items and gift cards can not be returned.
Yes, you can! We have a 30-day exchange policy, which means you have 30 days after receiving your item to ask for an exchange.
Please contact us at firstname.lastname@example.org to initiate the exchange process.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
The cost of shipping depends on the location of the destination. Usually, it varies between €5-€25. You will see the exact cost calculated at checkout.
Depending on your location, it takes 2-3 days to receive your package. All orders that are confirmed before 2PM are sent on the same day. You can track your orders using the tracking service offered by DPD here: https://www.dpd.com/tracking
At the moment, you can only pay for your products online, using your card.
The life span of your products depends on how you care and handle them.
We recommend a washing temperature of 40°C/104°F for our socks.
The socks should be washed turned inside-out. Avoid using bleach. Do not iron your socks.
Our socks are produced and designed in Europe. We take extra effort to ensure the quality of our products. The factories we work with are Amfori and Oeko-Tex certified. Our socks are made out of combed cotton blended with polyamide and elastane.