Returns & Changes

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please contact us at contact@shopzamir.com.

Yes, you can! We have a 30-day exchange policy, which means you have 30 days after receiving your item to ask for an exchange.

Please contact us at contact@shopzamir.com to initiate the exchange process.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Shipping & Payment

Yes, we offer shipping to all countries within the European Union with the help of our partners at UPS and DHL. Keep in mind that for orders over 50, we offer free shipping!

The packages reach their destination in 3-4 days. If you need to have your order ASAP, you can opt in for Express Shipping and you will receive your products in 1-2 days.

You can track your order here:
https://www.ups.com/track
https://www.dhl.com/de-en/home.html  

For orders under €50 you can choose between the following options:

  • Standard International Shipping offered by UPS (15-25 days) for €4.90 
  • Priority International Shipping offered by UPS (3-4 days) for €9.90
  • Express International Shipping offered by DHL (1-2 days) for €15.90

For orders over €50 you can choose between the following options:

  • Priority International Shipping offered by UPS (3-4 days) for FREE
  • Express International Shipping offered by DHL (1-2 days) for €5.90  

Depending on your location, it takes 3-4 days to receive your package. If you choose express shipping, you will receive your order in 1-2 days.

You can pay for your order online using your credit card. We process online payments with the help of our partners at Stripe. All transactions are SSL encrypted.

Socks

The life span of your products depends on how you care and handle them.

We recommend a washing temperature of 40°C/104°F for our socks.

The socks should be washed turned inside-out. Avoid using bleach. Do not iron your socks.

Our socks are produced and designed in Europe. We take extra effort to ensure the quality of our products. The factories we work with are Amfori and Oeko-Tex certified. Our socks are made out of combed cotton blended with polyamide and elastane.